Check the audit trail

Once more than one person can publish, "who put that on the homepage?" becomes a real question. The audit trail answers it.

Where it is

Open Workspace settings → Audit trail. Entries are newest first and record the person, the action, what it was done to, and when.

What it captures

• Approvals and rejections
• Edits to a testimonial
• Publishing and unpublishing
• Deletions — including of things that no longer exist

That last point matters. Deleting a testimonial is itself recorded, so removing something does not remove the evidence that it happened.

It is append-only

Nothing in the app edits or deletes an audit entry. A log that can be quietly rewritten is not evidence of anything, so it deliberately cannot be.

What it is actually for

• Answering a customer. If someone asks why their review is not showing, the trail says what happened to it.
• Onboarding. Seeing what a new team member approved in their first week is a faster review than asking.
• Compliance. Some industries require a record of what was published and by whom.

Plan

The audit trail requires Pro, as do roles.