HELP / ACCOUNT & BILLING

Team seats, roles and workspaces

Invite people, decide what they can do, and know when to create a second workspace instead.

1 MIN READ

Seats and workspaces solve different problems, and picking the wrong one gets expensive.

The team screen, where you invite people and set their role.
The team screen, where you invite people and set their role.

Invite someone

  1. Open Workspace settings → Team.
  2. Enter their email and choose a role.
  3. They get an invitation and join with their own login.

Never share one login. Separate accounts are what make the audit trail meaningful — otherwise every action is attributed to the same person.

Roles

Roles are a Pro feature. They let you separate who can approve and publish from who can only read the numbers — worth having the moment someone outside your immediate team needs access.

How many seats

Free and Starter include 1 seat. Pro includes 5, with extra seats at $3/month each.

Seat or new workspace?

They solve different problems, and picking the wrong one gets expensive.

 A seatA workspace
What it isAnother person working on the same testimonialsA separate space with its own testimonials, forms and branding
Use it whenA colleague needs to approve, publish or read the numbersYou have a different entity or brand, or you manage testimonials for clients
Shares testimonials?Yes — same inbox, same widgetsNo — completely separate
Shares branding?YesNo — each has its own Brand Kit
Free11
Starter11
Pro52
Extra costs$3 / month each (Pro)$7 / month each (Pro)

Audit trail

Pro records who approved, edited or published each testimonial and when, under Workspace settings → Audit trail. It is the answer to "who published that?" months later.


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