Choose which emails you receive

The point of notifications is that a new testimonial does not sit unapproved for a week. The risk is that you stop reading them.

Set them

Open Workspace settings → Notifications and choose which events email you. Settings are per workspace, so if you run more than one you set them separately.

A sensible default

• New testimonial — on. This is the one that matters; something is waiting for a decision.
• New private feedback — on. A complaint is more time-sensitive than praise. See Reply to private feedback.
• Weekly summary — on if you check the app rarely, off if you are in it daily.

If it becomes noise

Turn off per-testimonial emails and keep the weekly summary. An alert you have trained yourself to ignore is worse than no alert, because you will also miss the important one.

Team members

Each person sets their own. Inviting someone does not subscribe them to everything — see Team seats, roles and workspaces.