HELP / GETTING STARTED
Get your first testimonial in 10 minutes
The fastest path from a new account to your first published testimonial — five steps, no technical setup required.
1 MIN READ
If you would rather see the whole loop once than read every feature page first, this is the fast path: from a new account to a testimonial live on your site.
1. Set your brand once
Open Brand Kit and add your logo and primary colour. Everything you build after this — your form, your widget — picks it up automatically, so it is worth the thirty seconds now.
2. Create a form
Create a collection form, choose whether you want text, photo or video back, and save. It is live immediately — nothing separate to publish.
3. Get one testimonial in, two ways
- Fastest: import a review you already have — on Google, a marketplace, or one sitting in an old email — and it is approved automatically.
- Or share the form's link with one real customer and wait for a genuine reply.
4. Approve it
Anything collected through the form, rather than imported, lands in your inbox first. Read it, hit Approve, and it becomes available to use.
5. Put it on your site
Create a widget, copy its embed code, and paste it into your site. It updates automatically from here — nothing to touch again when the next testimonial comes in.
That is the whole loop. Everything else in this help centre — rewards, tags, AI curation, revenue attribution — makes one of these five steps better, not a required sixth step.
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Support
Still stuck? Email support.
A human replies — usually within a few hours.